Privacy Policy

PRIVACY POLICY

At Mexizone LLC, we respect your privacy, and we are committed to safeguard information you have entrusted to us.  We place a high value in upholding high standards when it comes to protecting the privacy of our community members. Your preferences as to use of your information are our priority; we take seriously the protection and proper use of your personal information.

At Mexizone LLC, we use secure technologies and follow industry-standard privacy practices.

Mexizone LLC may collect personal information from you, such as your name, email address, postal address, phone number, or credit card number when you visit our Website, place an order with us, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We also maintain a record of the purchases you make online or by phone. We do not store or share credit card information. We may disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of Mexizone LLC or as otherwise required or permitted by law.

To serve you better, we may combine information you give us online, in our stores or through direct millers. We may also combine that information with publicly available information and information we receive from or cross-reference with our Select Partners and others, including providers of third-party cookie and other third-party browsing and use data. We use that combined information to enhance and personalize the shopping experience of you and others with us, and to recognize our customers so that we can communicate with you directly about our products and events that may be of interest to you, and for other promotional purposes.

Collection of information you provide to us

At Mexizone LLC, we collect information you provide directly to us. For example, we collect information when you use our website, contact us via email or call us on the phone.

The types of information we may collect include your name, email address, zip code, billing address, shipping address, phone number, payment card information, product preferences, demographic information and any other information you choose to provide.

We may also collect information you provide about others, such as when you purchase products to be shipped to someone else. We will use this information to fulfill your requests and will not send marketing communications to those individuals unless they separately opt in to receive communications from us.

Information we collection automatically 

In addition to the contact and payment information described above, we automatically collect certain information about you when you access or use our websites or transact business with us, including:

1. Login: We collect information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our sites.
2. Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.
3. Cookies and Other Tracking Technologies: We may use cookies and other tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may use this information for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.

Uses 

At Mexizone LLC, we use the information which we gather from you to provide and improve our services, and to communicate with you, including to:

• Facilitate and improve your online shopping experience;
• Provide the products and services you request, process transactions and send you related information, including confirmations and receipts;
• To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you direct us not to contact you with promotional communications;
• Respond to your comments, questions and requests and provide customer service;
• Monitor and analyze trends, usage and activities;
• Help understand your needs and provide you with better service; and
• Carry out any other purpose for which the information was collected.

Mexizone LLC is based in the United States and the information we collect is governed by U.S. law. By accessing or using our websites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Sharing 

From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases we might exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.

We may share information about you as follows:

• With vendors, consultants and other service providers who need access to such information to carry out work on our behalf; We may share your information with third parties including our agents, service providers, and consultants as needed for them to provide business-related services to us. Such third parties may manage our customer information and perform services on our behalf, such as website hosting, payment processing, order fulfillment, fraud monitoring, identity verification, processing credit card payments, email or mail delivery and administration, promotion fulfillment, surveys or data analysis, etc. We ask third parties with whom we share your information to confirm that their privacy practices are consistent with ours and applicable law and we provide them with only the information they need in order to perform their services for us.
• We may share your information or combine your information with publicly available information when we team up with other promotional partners to jointly offer or provide products, services, contests, or promotions to our customers, or otherwise to enhance and personalize your shopping experience.
• We may work with third-party companies that use their tracking technologies (including cookies and pixel tags) on our Website in order to provide tailored advertisements on our behalf. These companies may collect information about your activity on our site and your interaction with our advertising and other communications, may use this information to determine which ads you see on third-party websites and applications, and may also be used to track your activity across multiple devices.
• We may share information with third party marketing partners for commercial and advertising purposes to serve specific types of materials including marketing and promotional material distribution (such as direct mail marketing), promotions fulfillment and website evaluation.
• From time to time we may share, exchange and/or cross-reference our postal mailing list with selected providers of goods and services that may be of interest to you. If you prefer not to receive mailings from these providers, you can notify us at any time by contacting us by telephone at 904-466-4599,  or emailing us at info@mexizone.com . You will need to provide your full name and mailing address to be added to our DO NOT MAIL list.
• In response to a request for information if we believe disclosure is in accordance with any applicable U.S. law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of us or any third party; and
• With your consent or at your direction.

Changes to our privacy policy

Mexizone LLC reviews this Privacy Policy periodically to make sure it complies with applicable law and conforms to changes in our business. We may update or change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of this Privacy Policy. In some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy. By continuing to use the Website after those changes become effective, you agree to be bound by – and understand that the information we have collected shall be subject to – the terms of the revised Privacy Policy.

Opt-Out 

We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or from our Select Partners, or if you would like to opt out of our rental or exchange of your information with other marketers, please let us know. In the U.S., you can send us an email at info@mexizone.com 

Please be sure to include your full name, email address,

mailing address, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way. If you like, you may use one of the following statements in your message to us:

• I prefer not to receive email advertisements, such as updates regarding products and services, special promotions

or upcoming events.

• I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and

services, special promotions or upcoming events.

• I prefer not to have my contact information provided to third parties for their marketing purposes.

You may also click the designated link at the bottom of all email advertisements to be removed from future email updates.

Please note that any requests to remove or update your contact information may take up to five days for your email request and 6–8 weeks to process your postal mail request.

If you have any questions or concerns regarding how Mexizone LLC manages, accesses or uses your personal information, please e-mail us at info@mexizone.com.

By visiting this website, you are accepting the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites. 

Mexizone LLC handles your personal information in the strictest confidence. All information entered is encrypted and protected.
Mexizone,LLC will not let a third party see or use your personal details without your prior consent.

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